Customer Management
Smarter decisions, better customer outcomes.
Overview
FICO customer management
FICO customer management unifies all your data, monitors customer value, then automatically determines the right action — a credit line increase, gentle payment reminder, cross-sell offer — for each customer using advanced analytics.
Right action, right opportunity
Your customers’ needs can change in an instant. Monitoring these changes and developing an up-to-date view of account performance will prepare you to take the right action at a moment’s notice — actions that delight customers while balancing portfolio risk and profitability for your organization.
How it works
See how you can make your business goals a reality and overcome your toughest challenges with a solution trusted by leading organizations worldwide.
Solutions
Learn how FICO solutions can empower you to make smarter, personalized decisions, streamline operations, and improve the customer experience.
Get in Touch
Learn how to create insightful customer experiences that drive improved performance for your business.