Customer Management

Smarter decisions, better customer outcomes.

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FICO customer management

FICO customer management unifies all your data, monitors customer value, then automatically determines the right action — a credit line increase, gentle payment reminder, cross-sell offer — for each customer using advanced analytics.

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Right action, right opportunity

Your customers’ needs can change in an instant. Monitoring these changes and developing an up-to-date view of account performance will prepare you to take the right action at a moment’s notice — actions that delight customers while balancing portfolio risk and profitability for your organization.

How it works

See how you can make your business goals a reality and overcome your toughest challenges with a solution trusted by leading organizations worldwide.


Learn how FICO solutions can empower you to make smarter, personalized decisions, streamline operations, and improve the customer experience.

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Learn how to create insightful customer experiences that drive improved performance for your business.
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